Support

Preton is fully committed to ensure its customer satisfaction.
In order to offer a local and personal assistance the support for our products is handled by our local resellers.

Home users can contact support team via email support@preton.com or by filling the following form:

Support Request Form

All fields marked with * are required.

Full Name:

Email Address:

Application Name:

Application Version:

Trail Version

Activated Version

Please describe your issue in details, including: printer make, model and driver
(PCL, PS version) etc.

Subject:

Description:

If the issue involves OS error messages include the error message screen shots and event viewer info.
PretonSaverClient log files are ususaly located at:
C:\Program Files\Preton\PretonSaver\Logs
If it's an output issue include problematic documents or scanned example of the output.

Attach file 1:

Attach file 2:

Attach file 3: