Support

Preton is fully committed to ensure its customer satisfaction.
In order to offer a local and personal assistance the support for our products is handled by our local resellers.

Home users

Please read PretonSaver F.A.Q., if you cannot find an answer, you can contact PretonSaver support team by filling the following form:

Support Request Form

All fields marked with * are required.

Full Name:

Email Address:

Application Name:

Application Version:

Trial Version

Activated Version

Please describe your issue in details, including: printer make, model and driver
(PCL, PS version) etc.

Subject:

Description:

If the issue involves OS error messages include the error message screen shots and event viewer info.
If it's an output issue include problematic documents or scanned example of the output.
Please Check your desktop for a file called Preton_Support_Request.zip and upload it:
(If you do not find the file then please upload the contents of the log directory at C:/Preton/PretonSaver/Logs)

Attach file 1:

Attach file 2:

Attach file 3:

Please type in the verification code as in the following image: